Cancellation Policy

In order to maintain the integrity and sustainability of our business, we have found it necessary to implement a cancellation policy. Please understand that this policy is in place to ensure the continued high standard of service for all our clients.

Cancellation Within 24 Hours: If you need to cancel or reschedule your appointment, please provide us with at least 24 hours’ notice. Regrettably, cancellations made with less than 24 hours’ notice will incur a charge equal to the full fee of the scheduled appointment.
Missed Appointments: In the event of a missed appointment (no-show), the full appointment fee will be charged. This fee must be settled before any future appointments can be booked.
Unsettled Fees and Future Appointments: Should the cancellation or no-show fee remain unpaid, we regret that we will be unable to maintain your future appointments.

We understand that unforeseen circumstances can arise, but frequent last-minute cancellations and no-shows significantly impact our business. This policy is in place to help us provide timely and quality service to all our clients.

We appreciate your understanding and continued support. Should you have any questions or concerns regarding this policy, please do not hesitate to contact us. Our goal is not to cause inconvenience but to safeguard the smooth operation of our services.

Thank you for your cooperation and for valuing the time and effort we dedicate to each appointment.